An organization administrator started utilizing VMware Workspace ONE UEM to configure emails clients on managed Android, OS, and Windows devices. Windows and Android users can access their email inboxes. iOS device users are able to check in, but their email inbox fails to load:
What is the most likely cause of this issue?
The organization's Apple Push Notification certificate expired. The Apple Push Notification certificate is a certificate that allows Workspace ONE UEM to communicate with iOS devices using push notifications. Push notifications are required for iOS devices to check in and receive email configuration profiles from Workspace ONE UEM. If the Apple Push Notification certificate expires or becomes invalid, iOS devices will not be able to check in or receive email configuration profiles, and their email inbox will fail to load. The administrator should check and renew the Apple Push Notification certificate if needed.
Isidra
17 days agoBen
10 days agoRonnie
13 days agoMalcolm
28 days agoLenna
11 days agoMelina
12 days agoBeth
28 days agoAlbert
1 months agoTamekia
1 months agoNilsa
7 days agoFlo
20 days agoRicarda
23 days agoKristofer
1 months agoEllsworth
2 months agoLea
2 months agoAlisha
2 months agoSina
14 days agoRyan
15 days agoCrissy
16 days ago