An administrator is attempting to configure SMTP integration for a shared SaaS Workspace ONE UEM in order to use an email system on the organization's internal network to send notification emails to users, but the "Test Connection" fails for the SM FP integration.
Which action can the organization administrator take to resolve this issue?
Enable verbose logging for the ACC (AirWatch Cloud Connector) service. ACC is a service that integrates Workspace ONE UEM with internal enterprise systems, such as SMTP (Email Relay) server. ACC enables Workspace ONE UEM to use internal resources without exposing them to the Internet. If the SMTP integration test connection fails, it could indicate that there is a problem with ACC configuration, connectivity, or synchronization. Enabling verbose logging for ACC can help identify and troubleshoot the root cause of the issue.
Micah
3 months agoTammy
3 months agoElly
3 months agoPearly
4 months agoSolange
4 months agoFrederic
4 months ago