An administrator is getting reports that the profile status on multiple devices is not updating and need view the log which provides information about profile samples from the device. Which log should be viewed?
The log file that should be viewed is On the Device Services Server LogsServicesInterrogatorQueueService.log. InterrogatorQueueService.log is a log file that records the profile samples from devices and updates them in the Workspace ONE UEM console. Profile samples are data that show the status and details of profiles installed on devices. If profile status on multiple devices is not updating, it could indicate that there is a problem with InterrogatorQueueService configuration, connectivity, or performance. The administrator should view and analyze the InterrogatorQueueService.log file to identify and troubleshoot the issue.
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