Which two features of the VMware cloud on AWS platform are part of service management process? (Choose two.)
Incident Management is responsible for handling customer incidents and ensuring customer satisfaction. Capacity Management is responsible for ensuring that the service is sized appropriately for customer needs and that the capacity is monitored to ensure that it meets customer requirements. VMware Tools management, Microsoft licensing management, and workload OS management are not part of the service management process.
https://www.vmware.com/topics/glossary/content/hypervisor.html
What is a Hypervisor? | VMware Glossary
https://www.vmware.com/topics/glossary/content/hypervisor.html
https://docs.vmware.com/en/VMware-Cloud-on-AWS/services/vmc-aws-operations.pdf
VMware Cloud on AWS Operations Guide
https://docs.vmware.com/en/VMware-Cloud-on-AWS/services/vmc-aws-operations.pdf
https://www.vmware.com/topics/glossary/content/bare-metal-hypervisor.html
What is a Bare Metal Hypervisor? | VMware Glossary
https://www.vmware.com/topics/glossary/content/bare-metal-hypervisor.html
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