VMware Exam 2V0-33.22 Topic 11 Question 26 Discussion

Actual exam question for VMware's 2V0-33.22 exam

Question #: 26
Topic #: 11

[All 2V0-33.22 Questions]

Which two features of the VMware cloud on AWS platform are part of service management process? (Choose two.)

AVMware Tools management

BMicrosoft licensing management

CIncident management

DWorkload OS management

ECapacity management

Show Suggested Answer

Suggested Answer: C, E

Incident Management is responsible for handling customer incidents and ensuring customer satisfaction. Capacity Management is responsible for ensuring that the service is sized appropriately for customer needs and that the capacity is monitored to ensure that it meets customer requirements. VMware Tools management, Microsoft licensing management, and workload OS management are not part of the service management process.

https://www.vmware.com/topics/glossary/content/hypervisor.html

What is a Hypervisor? | VMware Glossary

https://www.vmware.com/topics/glossary/content/hypervisor.html

https://docs.vmware.com/en/VMware-Cloud-on-AWS/services/vmc-aws-operations.pdf

VMware Cloud on AWS Operations Guide

https://docs.vmware.com/en/VMware-Cloud-on-AWS/services/vmc-aws-operations.pdf

https://www.vmware.com/topics/glossary/content/bare-metal-hypervisor.html

What is a Bare Metal Hypervisor? | VMware Glossary

https://www.vmware.com/topics/glossary/content/bare-metal-hypervisor.html

by Shenika at Apr 10, 2024, 12:40 PM

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Myra

7 months ago

Yes, incident management helps in resolving issues and maintaining service availability.

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Pura

7 months ago

I believe incident management is also part of the service management process.

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Haley

7 months ago

I agree, capacity management is crucial for ensuring resources are efficiently utilized.

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Aimee

7 months ago

I think capacity management is definitely one of the features involved in the service management process.

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Matthew

8 months ago

I can see the logic in that, Cecil. But I'm not sure Workload OS management is really a service management process. That seems more like an infrastructure management function to me.

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Cecil

8 months ago

Hmm, I'm leaning more towards Capacity management and Workload OS management as the two features that are part of the service management process. Ensuring adequate capacity and managing the operating systems of the workloads seem like key service management activities to me.

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Merilyn

8 months ago

You raise a fair point, Glory. But I think in the context of a cloud platform, Incident management would be a crucial part of the service management process, as it involves quickly identifying and resolving any problems that may impact the customer experience.

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Glory

8 months ago

I'm not so sure about Incident management. Shouldn't that be a more broad IT service management process, rather than specific to the VMware cloud on AWS platform?

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Serina

8 months ago

I agree with Nana. VMware Tools management is definitely a service management process, as it involves managing the tools that enable the cloud infrastructure to function properly. And Incident management is crucial for handling any issues or disruptions that may arise.

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Nana

8 months ago

Hmm, this is an interesting question. I think VMware Tools management and Incident management are the two features that are part of the service management process. The rest seem to be more related to infrastructure and workload management.

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