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The Open Group Exam OGA-031 Topic 1 Question 29 Discussion

Actual exam question for The Open Group's OGA-031 exam
Question #: 29
Topic #: 1
[All OGA-031 Questions]

Consider the following diagram showing a small part of ArchiSurance's Digital Customer Intimacy strategy

Which of the following describes this diagram?

Show Suggested Answer Hide Answer
Suggested Answer: B

Based on the ArchiMate 3 documents or objectives, a capability represents an ability that an active structure element, such as an organization, person, or system, possesses. An outcome represents an end result that has been achieved. A realization relationship indicates that an entity plays a critical role in the creation, achievement, sustenance, or operation of a more abstract entity. The diagram uses a realization relationship from the Digital customer management capability to the Excellent online customer interaction outcome to indicate that the capability realizes the outcome.


by Tanesha at Jul 06, 2024, 09:21 AM

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Amie
17 days ago
This diagram reminds me of my grandma's knitting patterns. Thankfully, the questions are easier to follow than her instructions!
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Willard
11 days ago
B) The Digital customer management capability realizes the outcome Excellent online customer interaction_
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Sanda
12 days ago
A) The Digital customer management capability achieves the goal of Excellent online customer interaction.
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Jarvis
27 days ago
I see your point, Michal. I also think A) is the best choice because it directly links the capability to the goal of excellent online customer interaction.
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Michal
1 months ago
But the diagram clearly shows the relationship between the capability and the outcome, so I still think A) is the correct answer.
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Yoko
1 months ago
A) The Digital customer management capability achieves the goal of Excellent online customer interaction. Hmm, not quite. The diagram shows the capability realizing the outcome, not achieving a goal.
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Leontine
10 days ago
A) The Digital customer management capability achieves the goal of Excellent online customer interaction. Actually, the diagram indicates that the capability realizes the outcome, not achieves a goal.
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Serina
15 days ago
B) The Digital customer management capability realizes the outcome Excellent online customer interaction. That's correct. The diagram shows how the capability leads to the outcome.
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Kristofer
1 months ago
I disagree, I believe the answer is B) The Digital customer management capability realizes the outcome Excellent online customer interaction.
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Michal
2 months ago
I think the answer is A) The Digital customer management capability achieves the goal of Excellent online customer interaction.
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Brianne
2 months ago
D) The Digital customer management strategy relates to the principle of Excellent online customer interaction. I like how this option connects the strategy to the principle. Very insightful!
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Iluminada
2 months ago
B) The Digital customer management capability realizes the outcome Excellent online customer interaction. Spot on! This diagram clearly shows the capability leading to the desired outcome.
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Brandon
13 days ago
D) The Digital customer management strategy relates to the principle of Excellent online customer interaction.
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Dorcas
20 days ago
C) The Digital customer management outcome is influenced by the requirement for Excellent online customer interaction.
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Kerrie
1 months ago
B) The Digital customer management capability realizes the outcome Excellent online customer interaction.
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Linwood
1 months ago
A) The Digital customer management capability achieves the goal of Excellent online customer interaction.
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