What module do you use to change the setting for the time between incident Resolution and Closure?
Which Service Portfolio Management phase does a service belong to when it is in operational state?
Your customer wants to use the Service Catalog to generate task-based records for end-user inquiries. What Service Catalog capability can you use to generate these records?
After publishing an item via Catalog Builder, the associated update set is set to which state?
Once an item is published through the Catalog Builder in ServiceNow, the associated Update Set is set to the Complete state. This signifies that the update set has been finalized and no further changes are expected, ensuring that the item is available for use in the Service Catalog.
See Catalog Builder for more details.
How are the relationships between services and offerings that are built in Service Porfolio Management transferred to the Configuration Management Database (CMDB)?
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