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ServiceNow CIS-HAM Exam Questions
- Topic 1: Implementing hardware asset management in ServiceNow - ITSM Asset Management and Hardware Asset Management (HAM)
- Topic 2: Hardware asset lifecycle, stages, and components/ IT Asset Management Overview & Fundamentals
- Topic 3: Key components of hardware contract financials/ Core IT asset management terminology, concepts, and goals
- Topic 4: Implementing hardware asset management/ Understand IT Cost Management
- Topic 5: Application Introduction and Recommended Practices/ ServiceNow hardware model Content Service
- Topic 6: Extending asset management and configuration management/ Managing hardware assets and CIs
- Topic 7: Implementing Hardware Asset Management in ServiceNow/ Hardware Discovery and Normalization
- Topic 8: Generating asset reports for IT Asset Management/ Automating stock management in ITSM Asset Management and HAM
- Topic 9: Data Integrity - Attributes and Data Sources/ Automating hardware asset lifecycle with HAM
- Topic 10: Creating hardware assets and CIs/ Automating asset population into ServiceNow
- Topic 11: Automating asset inventory with HAM/ Operational Integration of IT Asset Management Processes
- Topic 12: Asset management vs. configuration management/ Managing inventory and stock
Free ServiceNow CIS-HAM Exam Actual Questions
Note: Premium Questions for CIS-HAM were last updated On Mar. 24, 2025 (see below)
What baseline flow could you use to replace hardware assets nearing their end-of-life?
What core sets of data are required for effective IT asset management?
Choose 4 answers
According to the ServiceNow Hardware Asset Management documentation, the core sets of data required for effective IT asset management are:
* Manufacturers: The companies that produce the hardware assets, such as Dell, HP, Cisco, etc.
* Locations: The physical places where the hardware assets are stored or used, such as offices, data centers, warehouses, etc.
* Users: The people who own, use, or manage the hardware assets, such as employees, customers, vendors, etc.
* Models: The specific types or categories of hardware assets, such as laptops, servers, routers, etc.
What baseline flow could you use to replace hardware assets nearing their end-of-life?
When selected on the model category form, what feature prevents the automatic creation of an asset?
What core sets of data are required for effective IT asset management?
Choose 4 answers
According to the ServiceNow Hardware Asset Management documentation, the core sets of data required for effective IT asset management are:
* Manufacturers: The companies that produce the hardware assets, such as Dell, HP, Cisco, etc.
* Locations: The physical places where the hardware assets are stored or used, such as offices, data centers, warehouses, etc.
* Users: The people who own, use, or manage the hardware assets, such as employees, customers, vendors, etc.
* Models: The specific types or categories of hardware assets, such as laptops, servers, routers, etc.
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