In case management. Parent Child Synchronization allows for which of the following:
What are the types of matching criteria for Customer Service? (Choose four.)
In case management. Parent Child Synchronization allows for which of the following:
Which Flow Designer flow can be used to automatically close resolved cases if customers do not respond within a specified time?
Which feature provides easy-to-configure integrations between the Now Platform and third-party Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tools or platforms?
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