Which items are valid UI Action types in ServiceNow?
Choose 3 answers
In ServiceNow, UI Actions are elements such as buttons, links, and context menu items that allow users to perform actions on records or lists. The three valid UI Action types are:
1. List Banner Button (Option A)
Description: A button that appears in the list view header, allowing users to trigger an action affecting multiple records at once.
Example: A 'Bulk Approve' button that processes selected records.
2. Form Button (Option B)
Description: A button that appears on a form, allowing users to trigger actions related to the current record.
Example: A 'Submit for Approval' button on an incident form.
3. Record Navigation Button (Option D)
Description: A button that helps users navigate between related records.
Example: A 'Go to Parent Record' button that redirects users to a linked record.
Incorrect Options:
Form Choice (Option C):
Not a UI Action type. Choices are typically used in choice fields (dropdowns) rather than UI actions.
List Choice (Option E):
Not a valid UI Action type. Similar to 'Form Choice,' it pertains to field options rather than UI elements.
Workflow Action (Option F):
Workflows are process automation tools, not UI Actions. They are not directly related to buttons or links that users interact with.
For more details, see the official ServiceNow documentation on UI Actions.
What field type would you select if you want to query records from another table on a form?
Comprehensive and Detailed Step-by-Step
Reference Field Type:
The Reference field type is used to create a relationship between two tables. It allows you to select and display records from another table directly on a form.
For example, adding a 'Caller' field to an Incident form enables you to query and select records from the sys_user table.
Why Other Options Are Incorrect:
Option B (Phone Number field type): This is used for storing phone numbers, not for querying records from another table.
Option C (String field type): While this stores plain text, it does not allow querying or establishing relationships with other tables.
Option D (Date field type): This is used for date or time values, not for referencing another table.
Which tables are available by default in a ServiceNow instance?
Choose 3 answers
An administrator creates "customer_table_adminH and "customer_table_user" roles for the newly created "Customer Table". Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?
Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?
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