ServiceNow Exam CSA Topic 5 Question 37 Discussion

Actual exam question for ServiceNow's CSA exam

Question #: 37
Topic #: 5

Here is an example of the criteria set for a knowledge base:

* Companies: ACME North America

* Department: HR

* Groups: ACME Manager

* Match All: Yes

In this example, what users would have access to this knowledge base?

AMembers of the ACME manager group, who are also members of HR Department and part of the ACME North America

BEmployees of ACME North America, who are members of HR Department or the ACME Manager group

CUsers which are members of either ACME North America, or HR Department, or ACME Manager Group

DMember of the ACME Manager group, and HR department, regardless of geography

Show Suggested Answer

Suggested Answer: A

by Lizette at Jan 06, 2023, 08:05 AM

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