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ServiceNow Exam CSA Topic 1 Question 82 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 82
Topic #: 1
[All CSA Questions]

Which field on every record contains a unique identifier for that record?

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Suggested Answer: C

Detailed

In ServiceNow, the sys_id field serves as a unique identifier for every record within the platform's database. The sys_id is a 32-character globally unique identifier (GUID) that ServiceNow automatically generates for each record, ensuring that every record is uniquely identifiable and can be referenced across the system. This sys_id is essential for integrations, queries, and relationships between records. (Reference: ServiceNow Documentation - Record Identification and sys_id Field)


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