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ServiceNow Exam CIS-SPM Topic 1 Question 15 Discussion

Actual exam question for ServiceNow's CIS-SPM exam
Question #: 15
Topic #: 1
[All CIS-SPM Questions]

Is resource capacity derived from FTE or schedules?

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Suggested Answer: B

A resource event is a non-scheduled activity that affects the availability and capacity of a resource or a group of resources. Examples of resource events are vacations, holidays, training, or sick leave. Resource events can be created by resource managers or resources themselves, and they can be viewed in the resource calendar or the resource workbench. You can find more information about resource events in theProduct Documentationfor ServiceNow.


Contribute your Thoughts:

Benedict
1 days ago
Hmm, I don't think 'Neither' is correct. Resource capacity has to be based on something, and FTE and schedules are the most common sources of that information.
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Alise
4 days ago
I'm pretty sure the answer is 'Both'. Resource capacity is derived from both FTE and schedules, so option B seems like the right choice.
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Virgie
5 days ago
Hmm, maybe it's actually derived from both.
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Stefany
7 days ago
I disagree, I believe it's derived from FTE.
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Virgie
12 days ago
I think it's derived from schedules.
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