ServiceNow Exam CIS-SP Topic 3 Question 3 Discussion

To retrieve and commit an update set in ServiceNow, certain prerequisites must be met to ensure proper management and deployment of changes across instances:

* You must have the admin role : Having the admin role is crucial because it provides the necessary permissions to manage update sets, which includes retrieving and committing them. This role ensures that only authorized users can make significant changes to the system12.

* The domain picker must be set to global (D): When working with domain-separated instances, the domain picker must be set to global to ensure that the update set is applied across all domains. This is important for maintaining consistency and avoiding conflicts between different domains within the instance2.