ServiceNow Exam CIS-SM Topic 6 Question 2 Discussion

Actual exam question for ServiceNow's CIS-SM exam

Question #: 2
Topic #: 6

Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?

AProblem Management: Number of Incidents per Known Problem

BIncident Management: Mean Time to Resolve

CEvent Management: Signal to Noise Ratio

DChange Management: Number of Major Changes

Show Suggested Answer

Suggested Answer: B

by Ernie at May 08, 2022, 07:02 AM

Limited Time Offer

25%

Off

Get Premium CIS-SM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!