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ServiceNow Exam CIS-SM Topic 4 Question 83 Discussion

Actual exam question for ServiceNow's CIS-SM exam
Question #: 83
Topic #: 4
[All CIS-SM Questions]

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

Show Suggested Answer Hide Answer
Suggested Answer: C, D, E

by Ashlyn at Jan 12, 2025, 07:30 AM

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Denny
20 days ago
I believe C could also be a benefit, as reducing unplanned changes can prevent future incidents.
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Phillip
21 days ago
I agree with Donette. A service map can definitely help identify recent incidents and changes.
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Donette
27 days ago
I think A, B, and E are the benefits of a service map during Incident resolution.
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Julianna
1 months ago
A service map sounds like a superhero's utility belt - it's got so many cool features! I'm voting for B, E, and maybe even C to reduce those pesky unplanned changes.
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Whitney
20 days ago
B) Narrows down possible affected components when a service is impacted.
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Vesta
23 days ago
A) Quickly identifies any recent incidents that occurred on components of the impacted service.
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Delsie
1 months ago
Hmm, I don't know about D - pinpointing code errors seems more like a developer's job. But B and E are golden for sure.
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Mike
1 months ago
I'm all for a service map that can narrow down the affected components and identify recent changes. That's like having a GPS for your IT infrastructure.
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Domonique
6 days ago
E) Quickly identifies any recent changes performed on components of the impacted service.
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Nicholle
24 days ago
B) Narrows down possible affected components when a service is impacted.
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Maryann
25 days ago
A) Quickly identifies any recent incidents that occurred on components of the impacted service.
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Janine
1 months ago
A service map is like a treasure map for IT folks - it helps you quickly find the buried treasure (the culprit) when something goes wrong. Definitely options B and E are spot on.
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Denny
26 days ago
E) Quickly identifies any recent changes performed on components of the impacted service.
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Lorrie
1 months ago
B) Narrows down possible affected components when a service is impacted.
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Kirk
1 months ago
A) Quickly identifies any recent incidents that occurred on components of the impacted service.
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