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ServiceNow Exam CIS-SM Topic 4 Question 74 Discussion

Actual exam question for ServiceNow's CIS-SM exam
Question #: 74
Topic #: 4
[All CIS-SM Questions]

Which of the following are benefits a service map can bring during an Incident resolution? (Choose three.)

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Suggested Answer: C, D, E

by Eric at Sep 07, 2024, 01:47 AM

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Marci
3 months ago
Hold up, did someone say 'code errors'? I'm sold on D! Although, I guess a service map could help with that too... Ah, the joys of incident resolution.
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Brent
3 months ago
I'm all about that A and E combo. Knowing where recent incidents happened and what changed recently? That's some Sherlock Holmes-level detective work right there.
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Twana
2 months ago
User 3: It's like having a roadmap to troubleshoot effectively.
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Celeste
2 months ago
User 2: I agree, it helps to quickly pinpoint the root cause.
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Dong
2 months ago
A and E are definitely key benefits.
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Tracey
3 months ago
Hmm, I'd go with B, E, and maybe C. Anything that can help reduce unplanned changes is a win in my book. It's like having a crystal ball for your infrastructure.
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Maybelle
2 months ago
Having a service map really does give you a better understanding of what's going on in your infrastructure.
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Tyra
2 months ago
C can also be helpful in preventing unplanned changes that could cause further issues.
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Geraldine
2 months ago
I agree, B and E are definitely important for narrowing down the affected components.
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Mari
3 months ago
I believe C could also be a benefit, as reducing unplanned changes can lead to more efficient incident resolution.
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Dell
4 months ago
I agree with Nieves, those options make sense. A service map can definitely help narrow down affected components.
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Alishia
4 months ago
Definitely B and E. Knowing what's connected to what is crucial when you're trying to put out a fire. And that recent changes info? Chef's kiss!
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Tracey
3 months ago
E) Quickly identifies any recent changes performed on components of the impacted service.
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Lisbeth
3 months ago
B) Narrows down possible affected components when a service is impacted.
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Rusty
3 months ago
A) Quickly identifies any recent incidents that occurred on components of the impacted service.
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Nieves
4 months ago
I think A, B, and E are the benefits of a service map during Incident resolution.
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Mariann
4 months ago
A service map is a lifesaver during incident resolution! It helps you zero in on the affected components like a laser pointer. I'd pick B and E for sure.
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Gladys
4 months ago
User 2
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Antonio
4 months ago
User 1
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