ServiceNow Exam CIS-SM Topic 4 Question 51 Discussion

Actual exam question for ServiceNow's CIS-SM exam

Question #: 51
Topic #: 4

Service Mapping provides visibility to the Operator in Agent Workspace without leaving the Workspace UI. This visibility includes what items associated with the CI? (Choose two.)

AReleases

BProblems

CIncidents

DAlerts

Show Suggested Answer

Suggested Answer: D

by Rolande at Aug 07, 2023, 04:37 AM

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Lashonda

3 days ago

I'm not sure about Releases. I think it might be Problems and Incidents instead.

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Kenneth

10 days ago

I agree with Yolando. Releases and Incidents make sense because they are closely related to the CI.

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Yolando

13 days ago

I think the items associated with the CI in Service Mapping are Releases and Incidents.

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