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ServiceNow Exam CIS-ITSM Topic 7 Question 91 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 91
Topic #: 7
[All CIS-ITSM Questions]

Users with which role can Communicate a workaround or fix? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: B, D

Contribute your Thoughts:

Kathrine
8 months ago
Alright, let's think this through logically. The problem_coordinator is the one who coordinates the whole problem management process, and the problem_admin has the authority to actually approve and communicate fixes. So B and D are definitely the right answers.
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Marge
7 months ago
Got it, problem_coordinator and problem_admin are the ones who can communicate workarounds or fixes.
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Leandro
7 months ago
So, the correct roles for communicating a workaround or fix are problem_coordinator and problem_admin.
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Brandee
7 months ago
Yes, that's correct. And the problem_admin has the authority to approve and communicate fixes.
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Brice
7 months ago
I think the problem_coordinator is the one who coordinates the whole process.
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Johnetta
8 months ago
Haha, if only we could create a new role called 'problem_comedian' who could just make jokes about the bugs instead of fixing them. That would make my job a whole lot easier!
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Jarod
8 months ago
Hold on, did you guys read the question properly? It says 'which role can Communicate a workaround or fix?' Not which one can just investigate the problem. B and D seem like the obvious choices here.
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Lasandra
7 months ago
Yes, problem_coordinator and problem_admin are the correct choices for communicating a workaround or fix.
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Val
7 months ago
Definitely, problem_coordinator and problem_admin are the roles that can handle that task.
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Lynsey
7 months ago
I agree, B and D are the ones who can communicate a workaround or fix.
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Stefania
8 months ago
Yes, problem_coordinator and problem_admin are the correct choices for communicating a workaround or fix.
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Jovita
8 months ago
Definitely, problem_coordinator and problem_admin are the roles that can handle that task.
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Ricki
8 months ago
I agree, B and D are the ones who can communicate a workaround or fix.
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Horace
8 months ago
I'm not sure about problem_task_analyst and problem_admin. They might not have the necessary permissions.
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Tiera
8 months ago
I agree with Ming. itil_admin and problem_coordinator are the ones who have the authority to do that.
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Kimi
8 months ago
Hmm, I'm not so sure. I was thinking maybe C) problem_task_analyst could also communicate workarounds, since they're the ones who actually investigate the problems.
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Ahmed
7 months ago
D) problem_admin can communicate workarounds or fix.
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India
7 months ago
C) problem_task_analyst can communicate workarounds or fix.
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Blondell
7 months ago
B) problem_coordinator can communicate workarounds or fix.
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Herminia
8 months ago
A) itil_admin can communicate workarounds or fix.
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Dallas
9 months ago
I think the correct answers are B) problem_coordinator and D) problem_admin. They're the ones responsible for communicating workarounds and fixes, right?
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Annamaria
8 months ago
That's right. problem_coordinator and problem_admin are the roles responsible for handling and communicating solutions.
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Daniela
8 months ago
Yes, you are correct. Both problem_coordinator and problem_admin can communicate workarounds or fixes.
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Ming
9 months ago
I think itil_admin and problem_coordinator can communicate a workaround or fix.
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