ServiceNow Exam CIS-ITSM Topic 7 Question 49 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam

Question #: 49
Topic #: 7

What type of record can be created from an incident record from the workspace view to track and manage opportunities for improving a service or process?

AOpportunity initiative

BImprovement task

COpportunity task

DImprovement initiative

Show Suggested Answer

Suggested Answer: D

by Jennie at May 05, 2022, 11:04 PM

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