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ServiceNow Exam CIS-ITSM Topic 3 Question 71 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 71
Topic #: 3
[All CIS-ITSM Questions]

A Portfolio Manager is primarily concerned with the performance of what hierarchy?

Show Suggested Answer Hide Answer
Suggested Answer: D

The Resolve Incidents UI Action acts ONLY on related Incidents that are in a State of On Hold with an On Hold Reason

of Awaiting Problem. When triggered, t he UI Action will set all Incidents that meet these conditions to a State of

Resolved and will set the Resolution code and Resolution notes.

Updating the Problem record won't update the associated Incidents. The Resolve Incidents UI Action must be used to

update the incidents.


by Paris at Jul 03, 2023, 04:26 PM

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King
18 hours ago
I agree with Vicente, a Portfolio Manager is mainly concerned with the performance of the Service Portfolio, Service, and Service Offering.
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Vicente
2 days ago
I think the answer is D) Service Portfolio, Service, Service Offering.
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Annita
6 days ago
I'm not sure, but I think it's important for a Portfolio Manager to focus on the higher level hierarchy to ensure strategic alignment.
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Sabra
9 days ago
I agree with Enola, because a Portfolio Manager is concerned with managing the overall portfolio of services and offerings.
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Enola
11 days ago
I think the answer is D) Service Portfolio, Service, Service Offering.
upvoted 0 times
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