I don't know, man. This is like trying to find a needle in a haystack. Maybe the Incident table is actually extended from a table called 'Chaos', because that's what it feels like dealing with incidents sometimes.
Hmm, I'm torn between Task [sn_task] and Task [task]. They both sound like they could be related to Incidents, but I'm gonna go with Task [sn_task] just because I like the way it sounds.
I'm pretty sure it's the Ticket table. I mean, the Incident table is all about, well, incidents, and those are usually tracked through the Ticket system, right?
Leonor
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