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ServiceNow Exam CIS-ITSM Topic 2 Question 94 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 94
Topic #: 2
[All CIS-ITSM Questions]

What is KCS (Knowledge Centered Services)?

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Suggested Answer: B

by Phillip at Aug 08, 2024, 09:29 AM

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Blair
3 months ago
I think KCS is a dashboard for visualizing knowledge bases and categories.
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Tandra
3 months ago
I believe KCS is an application for creating cases from Knowledge articles.
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Christoper
3 months ago
I agree with Pauline, it's about creating and maintaining knowledge.
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Wilda
3 months ago
KCS? More like 'Kanye Centered Services', am I right? Anyway, B is the way to go.
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Krissy
3 months ago
An app to create cases from knowledge articles? Sounds handy, but I doubt that's the full definition of KCS. Gotta be B.
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Leonida
2 months ago
Yeah, KCS is definitely more than just an app. It's a whole methodology for knowledge management.
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Denise
3 months ago
I think it's B too. It's all about best practices for knowledge creation and maintenance.
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Pauline
4 months ago
I think KCS is a documented methodology for best practices.
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Brinda
4 months ago
These options are a bit confusing. Is KCS really just about mapping articles to cases? Doesn't sound right to me. I'm going with B.
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Edgar
3 months ago
Definitely, option B is the correct answer.
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Leonida
3 months ago
Yeah, KCS is all about best practices for knowledge management.
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Farrah
3 months ago
I agree, it's actually a methodology for creating and maintaining knowledge.
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Rose
3 months ago
I think KCS is more than just mapping articles to cases.
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Kasandra
4 months ago
A dashboard with visualizations of knowledge bases? That's cool, but it's not what KCS is about. I'll go with B.
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Sharan
3 months ago
Yeah, I agree. It's not just about visualizations, it's about creating and managing knowledge effectively.
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Marva
3 months ago
I think KCS is a documented methodology for best practices in knowledge creation and maintenance.
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Malcom
4 months ago
I think KCS is a dashboard for visualizing knowledge bases and categories.
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Laquita
4 months ago
I think KCS is all about the best practices for knowledge management. Option B seems to be the correct answer.
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Jose
3 months ago
I think we can all benefit from following the documented methodology in KCS.
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Brandee
4 months ago
Option B sounds like the right choice then.
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Chandra
4 months ago
I agree, KCS is definitely about best practices for knowledge management.
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Therese
4 months ago
I believe KCS is an application for creating cases from Knowledge articles.
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Buck
4 months ago
I agree with Starr, it's about creating and maintaining knowledge.
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Starr
4 months ago
I think KCS is a documented methodology for best practices.
upvoted 0 times
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