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ServiceNow Exam CIS-ITSM Topic 2 Question 104 Discussion

Actual exam question for ServiceNow's CIS-ITSM exam
Question #: 104
Topic #: 2
[All CIS-ITSM Questions]

Which role has the ability to configure and manage incident Management properties?

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Suggested Answer: A

by Deeanna at Dec 10, 2024, 10:30 PM

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Dorathy
2 months ago
Incident management? More like incident mismanagement if you ask me. Where's the fun in that?
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Elliott
2 months ago
If you can't figure out the answer, just try 'incident_superhero' - that's got to be the right choice!
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Audrie
1 months ago
D) itil_admin
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Jillian
1 months ago
C) itil
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Jolene
1 months ago
B) incident_manager
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Kattie
2 months ago
A) incident_admin
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Regenia
3 months ago
I'm going with C) itil. It's the overall ITIL framework, so they must have control over incident management as well.
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Luis
3 months ago
A) incident_admin seems logical. They're dedicated to administering incident management, so they should be able to configure the properties.
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Roy
2 months ago
C) Yes, incident_admin is the role that is typically responsible for configuring and managing incident management properties.
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Ocie
2 months ago
B) I agree, incident_admin sounds like the role with the necessary permissions for that task.
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Pansy
2 months ago
A) incident_admin seems like the right choice. They should have the ability to configure and manage incident management properties.
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Elmira
3 months ago
I believe itil_admin is more about overall ITIL administration, so I would go with B) incident_manager for this specific task.
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Thora
3 months ago
I'm not sure, but I think it could also be D) itil_admin.
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Tamekia
3 months ago
D) itil_admin sounds right. They're responsible for configuring and managing ITIL-related properties, including incidents.
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Gail
3 months ago
I agree with Carin, incident_manager makes sense for that role.
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Emilio
3 months ago
I think the answer is B) incident_manager. They have the authority to manage incident management properties.
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Daniela
2 months ago
No, itil_admin does not have the same level of access as incident_manager in managing incident properties.
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Kiley
2 months ago
I think itil_admin also has the authority to configure and manage incident Management properties.
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Rasheeda
3 months ago
Yes, incident_manager has the ability to handle incident management properties effectively.
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Emiko
3 months ago
I agree, the incident_manager role is responsible for configuring and managing incident management properties.
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Cortney
3 months ago
Yes, incident_manager has the ability to handle incident management tasks effectively.
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Karl
3 months ago
I agree, the incident_manager role is responsible for configuring and managing incident management properties.
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Carin
3 months ago
I think the answer is B) incident_manager.
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