This question is as clear as mud, but I'll give it a shot. The CIO, system administrator, and field service manager are must-haves. The field service agent and dispatcher are also crucial, though the customer service agent and CEO can probably be replaced by a trained parrot. Just sayin'.
The correct answer is definitely the CIO, system administrator, field service manager, field service agent, and dispatcher. I mean, who needs a CEO when you've got a mighty dispatcher? That's the real power behind any successful implementation!
This is a tricky one, but I'd say the CIO, system administrator, field service manager, field service agent, and dispatcher are the most critical resources. The CEO and customer service agent are nice to have, but not absolutely essential.
I agree with including the CIO and system administrator, but I don't think the field service manager is as essential. The field service agent and customer service agent should be on the list instead.
I think the CIO, system administrator, and field service manager are crucial for a successful implementation. The CEO and dispatcher are also important, but not as critical as those three.
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