ServiceNow Exam CIS-FSM Topic 4 Question 29 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 29
Topic #: 4

Where can you disable the accept or reject task option if business process dictates that field agents should not have the ability to accept or reject tasks?

AField Service Configuration Business Process

BDynamic Scheduling Configuration

CField Service Properties

DField Service Configuration Add-Ons

Show Suggested Answer

Suggested Answer: C, E, F, G, H

by Kyoko at Feb 11, 2025, 05:03 PM

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Magdalene

I'm going to go with B. Dynamic Scheduling Configuration sounds like the place to control task management options.

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Oren

2 days ago

Option C seems like the logical choice here. Field Service Properties is where I'd expect to find settings related to task acceptance and rejection.

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Dominque

8 days ago

I'm not sure, but I think C) Field Service Properties could also be a possibility.

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Elina

10 days ago

I agree with Lashaunda. The business process should dictate the task options.

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Lashaunda

12 days ago

I think the answer is A) Field Service Configuration Business Process.

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