ServiceNow Exam CIS-FSM Topic 4 Question 22 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 22
Topic #: 4

[All CIS-FSM Questions]

What can customers use on the service portal to view and select available service windows?

AGenius bar
B Request catalog

CAppointment booking

DAgent calendar

Show Suggested Answer

Suggested Answer: C

by Franchesca at Sep 18, 2024, 08:29 PM

Limited Time Offer

25%

Off

Get Premium CIS-FSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Craig

21 days ago

Hold up, did someone say Genius bar? That's more like an Apple store than a service portal! Maybe they're trying to trick us with that one.

upvoted 0 times

Helga

1 days ago

D) Agent calendar

upvoted 0 times

...

Chanel

7 days ago

C) Appointment booking

upvoted 0 times

...

Jaclyn

11 days ago

A) Genius bar

upvoted 0 times

...

Nicholle

28 days ago

D) Agent calendar seems like the best option. Customers can see the schedules of the agents and pick a convenient time for their service.

upvoted 0 times

...

Devora

1 months ago

I think B) Request catalog is the way to go. Customers can probably browse through the available service options and select their preferred time slot.

upvoted 0 times

...

Larae

1 months ago

I'm not sure, but I think it could also be Agent calendar.

upvoted 0 times

...

Theola

1 months ago

I agree with Carey, Appointment booking makes sense.

upvoted 0 times

...

Tommy

1 months ago

Definitely C) Appointment booking. That's the obvious choice for viewing and selecting available service windows on a service portal.

upvoted 0 times

Caprice

1 days ago

I prefer A) Genius bar for viewing available service windows.

upvoted 0 times

...

Tammy

3 days ago

I think D) Agent calendar could also work for selecting service windows.

upvoted 0 times

...

Aleta

5 days ago

C) Appointment booking is the way to go.

upvoted 0 times

...

Viola

24 days ago

I agree, C) Appointment booking is the way to go.

upvoted 0 times

...

Carey

1 months ago

I think customers can use Appointment booking.

upvoted 0 times

...