ServiceNow Exam CIS-FSM Topic 4 Question 15 Discussion

Actual exam question for ServiceNow's ServiceNow Certified Implementation Specialist - Field Service Management exam

Question #: 15
Topic #: 4

[All ServiceNow Certified Implementation Specialist - Field Service Management Questions]

If geolocation is not enabled, the agent's starting position for a given day defaults to what?

AThe last task location for each field agent for a given day

BThe first task location for each field agent for a given day

CThe agent's home office location

DThe geographic coordinates returned from the agent's mobile device

Show Suggested Answer

Suggested Answer: D

by Xochitl at Jul 15, 2024, 10:41 AM

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Jerlene

12 days ago

This question is a real head-scratcher! I'm leaning towards C), but I'm not 100% sure. Guess I need to study my geolocation protocols a bit more.

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Filiberto

14 days ago

I'll go with B) The first task location for each field agent for a given day. Seems like a reasonable default if geolocation isn't working.

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Alisha

15 days ago

D) The geographic coordinates returned from the agent's mobile device seems like the correct answer. Why would it default to a specific task location?

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Lilli

20 days ago

I'm pretty sure it's C) The agent's home office location. That makes the most sense if geolocation isn't enabled.

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Alverta

30 days ago

I'm not sure, but I think it might be D) The geographic coordinates returned from the agent's mobile device.

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Olive

1 months ago

I disagree, I believe it is A) The last task location for each field agent for a given day.

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Stefanie

2 months ago

I think the answer is C) The agent's home office location.

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