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ServiceNow Exam CIS-FSM Topic 1 Question 6 Discussion

Actual exam question for ServiceNow's CIS-FSM exam
Question #: 6
Topic #: 1
[All CIS-FSM Questions]

What controls the visibility of the 'Optimize route' option in the more actions menu in the agent card on dispatcher workspace?

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Suggested Answer: A

by Freeman at Apr 10, 2024, 08:22 PM

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Carol
6 months ago
I've read that it could be a combination of both system property and business rule.
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Glendora
6 months ago
I feel like it could also be influenced by a business rule.
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Cornell
7 months ago
I agree with Jane, I believe it's a system property that determines the visibility.
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Vanna
7 months ago
I think the 'Optimize route' option is controlled by a system property.
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Andra
8 months ago
Ah, the old 'Optimize route' mystery. I bet the developers who came up with this question are just sitting back and chuckling, watching us all struggle. Gotta love these certification exams, am I right?
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Barbra
8 months ago
You know, I'm really torn on this one. I can see arguments for each of the options, to be honest. I guess I'll just have to think it through and make my best guess.
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Ryan
8 months ago
I'm feeling pretty confident that it's a system property. That just seems like the kind of thing that would be controlled at a system level, you know? But I'm open to being convinced otherwise.
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Cory
8 months ago
Ooh, I bet it's UI action! That would make the most sense to me. I mean, it's a UI element, so it stands to reason that the visibility would be controlled by a UI action, right?
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Micaela
8 months ago
Hmm, this is a tricky one. My money is on business rule. It just seems like the kind of thing that would be controlled by a business logic rule, you know?
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Darrin
6 months ago
I'm not sure, but I'll go with client script.
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Shawnee
6 months ago
I agree, system property sounds right to me.
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Sheridan
7 months ago
I think it's controlled by a system property.
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Hoa
8 months ago
I've seen this 'Optimize route' option before, but I'm not sure what controls its visibility. I'm leaning towards either client script or system property, but I'm open to hearing other perspectives.
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