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ServiceNow Exam CIS-FSM Topic 1 Question 2 Discussion

Actual exam question for ServiceNow's CIS-FSM exam
Question #: 2
Topic #: 1
[All CIS-FSM Questions]

Which of the following resources are critical for a successful implementation? (Choose five.)

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Suggested Answer: C, E, F, G, H

by Tracey at Apr 09, 2024, 10:37 AM

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Marshall
6 months ago
Dispatchers are essential for routing resources efficiently to meet customer needs.
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Barbra
6 months ago
I believe System Administrators are important for maintaining the technological infrastructure.
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Chi
6 months ago
Field service managers play a crucial role in coordinating on-site operations.
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Haydee
7 months ago
Customer Service Agents are also key, they represent the company to the customers.
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Joni
7 months ago
I agree, having a strong leader at the top is crucial for success.
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Glenn
7 months ago
I think the Chief Executive Officer is important for making strategic decisions.
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Silvana
6 months ago
C) Field service manager plays a key role in operations.
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Veda
7 months ago
F) System Administrator is necessary for technical support.
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Vallie
7 months ago
D) Chief Information Officer is vital for technology decisions.
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Cristy
7 months ago
A) Chief Executive Officer is crucial for setting the direction.
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Whitley
8 months ago
Ah, the CEO – the benevolent overlord of the implementation universe. Without their blessing, we're all just tilting at windmills.
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Bernardine
8 months ago
I agree with that list, but I think the Field Service Agent is also a critical resource. They're the ones who are actually implementing the changes on the ground, so they need to be involved.
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Georgene
8 months ago
Hmm, this is an interesting question. I think the key resources for a successful implementation would be the Chief Information Officer, System Administrator, Field Service Manager, Dispatcher, and Qualifier. The CEO and Customer Service Agent might be helpful, but I'm not sure they're as critical as the others.
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