ServiceNow Exam CIS-FSM Topic 1 Question 17 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 17
Topic #: 1

Assuming the reserve parts in agent stockroom configuration option is enabled, when sourcing a part, the From Stockroom field is auto-populated with a default stockroom location, only if:

AThe parts scheduling plugin is activated

BThe part is available in the dispatcher's stockroom

CThe part is available in the agent's personal stockroom

DThe field agent has preferred stockrooms defined

Show Suggested Answer

Suggested Answer: C

by Christoper at Aug 25, 2024, 04:52 AM

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Roslyn

3 months ago

I think the answer is actually A) The parts scheduling plugin is activated, as it would make sense for the system to auto-populate based on that.

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Jesusa

3 months ago

Ha! This question is a real head-scratcher. I bet the developers were having a laugh when they came up with these options.

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Willard

2 months ago

D) The field agent has preferred stockrooms defined

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Bobbye

2 months ago

C) The part is available in the agent's personal stockroom

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Lashawn

2 months ago

B) The part is available in the dispatcher's stockroom

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Gilbert

2 months ago

A) The parts scheduling plugin is activated

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Jerry

3 months ago

I'm going with B. The part has to be available in the dispatcher's stockroom for it to auto-populate, right? That makes the most sense to me.

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Launa

2 months ago

Yeah, that's what I was thinking. It just makes sense that way.

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Ronnie

2 months ago

I think it's B too. The part has to be in the dispatcher's stockroom.

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Hector

3 months ago

But if the agent's personal stockroom has the part, wouldn't that be the default location?

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Kati

3 months ago

I disagree, I believe the correct answer is D) The field agent has preferred stockrooms defined.

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Hayley

4 months ago

Hmm, I'm not sure. I was thinking it might be D, since the field agent's preferred stockrooms would determine the default location.

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Arlene

4 months ago

I think the correct answer is C. The part has to be available in the agent's personal stockroom for the From Stockroom field to auto-populate.

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Tyra

3 months ago

C) The part is available in the agent's personal stockroom

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Kiera

3 months ago

B) The part is available in the dispatcher's stockroom

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Julian

3 months ago

A) The parts scheduling plugin is activated

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Hector

4 months ago

I think the answer is C) The part is available in the agent's personal stockroom.

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