ServiceNow Exam CIS-FSM Topic 1 Question 1 Discussion

Actual exam question for ServiceNow's CIS-FSM exam

Question #: 1
Topic #: 1

[All CIS-FSM Questions]

Which operational role is responsible for managing field agent skills?

Awm_admin

Bwm_dispatcher

Cwm_qualifier

Dwm_manager

Show Suggested Answer

Suggested Answer: D

by Jolanda at Apr 10, 2024, 03:53 PM

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Miriam

5 months ago

I think the answer is C) wm_qualifier. They probably assess and manage agent skills.

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Ira

5 months ago

I'm not sure, but A) wm_admin seems like a possibility too.

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Ria

5 months ago

I think it could be B) wm_dispatcher, as they are the ones coordinating field agents.

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Silvana

5 months ago

I agree with D) wm_manager makes sense.

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Bettina

5 months ago

I believe it's D) wm_manager, because managers are responsible for overseeing field agent skills.

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Kris

6 months ago

I think the answer is C) wm_qualifier.

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Caitlin

7 months ago

Alright, let's focus back in. I think I'm going to go with 'wm_manager' as the answer. It just seems to fit the description of managing field agent skills the best.

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Chanel

7 months ago

Yeah, I agree. Seems like it's trying to assess our knowledge of the responsibilities of each role.

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Eve

5 months ago

I'm leaning towards wm_qualifier.

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Daren

5 months ago

No, I believe it's wm_dispatcher.

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Tegan

6 months ago

I think the answer is wm_manager.

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Glory

7 months ago

Hmm, this is an interesting question. I wonder if it's testing our understanding of the different operational roles within the system.

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