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ServiceNow Exam CIS-CSM Topic 6 Question 54 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 54
Topic #: 6
[All CIS-CSM Questions]

Which roles can propose a case as a Major Case candidate? (Choose three.)

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Suggested Answer: D

Contribute your Thoughts:

Marva
10 days ago
I agree, Customer service agent can also propose a case as a Major Case candidate.
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Lawrence
11 days ago
I think Customer service manager can propose a case as a Major Case candidate.
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