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Exam CIS-CSM Topic 5 Question 55 Discussion
ServiceNow Exam CIS-CSM Topic 5 Question 55 Discussion
Actual exam question for ServiceNow's CIS-CSM exam
Question #: 55
Topic #: 5
[All CIS-CSM Questions]
In the Customer Service Management space what defines the term asset?
A
A physical item
B
A specific product instance supported for a customer
C
A product that a company supports
D
A resource that allows a business service
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Suggested Answer:
A, D
by
Benedict
at
Aug 05, 2023, 07:00 PM
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Simona
2 days ago
Hmm, that makes sense too. It's important to consider the company's support when defining an asset.
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Celeste
5 days ago
Asset? I thought this was about customer service, not accounting! Clearly, it's a physical item that we can touch and feel. A.is the way to go here.
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Mattie
10 days ago
I disagree, I believe the answer is C) A product that a company supports.
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Simona
11 days ago
I think the answer is B) A specific product instance supported for a customer.
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Simona
2 days agoCeleste
5 days agoMattie
10 days agoSimona
11 days ago