ServiceNow Exam CIS-CSM Topic 2 Question 88 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 88
Topic #: 2

Which Flow Designer flow can be used to automatically close resolved cases if customers do not respond within a specified time?

AClose Cases in Resolved state

BAuto Close Resolved Cases Most Voted

CResolved to Close State

DMove Resolved Cases to Closed

Show Suggested Answer

Suggested Answer: B

by Levi at Jan 22, 2025, 10:30 AM

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2 days ago

I'm not sure, but I think it could also be D) Move Resolved Cases to Closed.

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16 days ago

I agree with Annett, because it makes sense to close cases that are already resolved.

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16 days ago

I think option D is the way to go, Move Resolved Cases to Closed. Seems like the most straightforward approach to me.

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7 days ago

I think so too, let's go with Move Resolved Cases to Closed.

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10 days ago

I agree, option D seems like the most logical choice.

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26 days ago

I think the answer is A) Close Cases in Resolved state.

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