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ServiceNow Exam CIS-CSM Topic 2 Question 58 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 58
Topic #: 2
[All CIS-CSM Questions]

What are the three main components that make up Proactive Customer Service Operations?

Choose 3 answers

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Suggested Answer: C

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Derrick
15 hours ago
I agree with Barrett. Those components make sense for proactive customer service operations.
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Barrett
5 days ago
I think the three main components are proactive Case, Service-Aware Install Base, and Proactive Prevention.
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