ServiceNow Exam CIS-CSM Topic 2 Question 37 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 37
Topic #: 2

Predictive Intelligence improves triage quality by eliminating the guesswork. Predictive Intelligence supports

which of the following decisions? (Choose two.)

ACase Escalation

BCase State

CCase Categorization

DCase Prioritization

Show Suggested Answer

Suggested Answer: C, D

by Marvel at May 06, 2022, 10:06 AM

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