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ServiceNow Exam CIS-CSM Topic 1 Question 67 Discussion

Actual exam question for ServiceNow's CIS-CSM exam
Question #: 67
Topic #: 1
[All CIS-CSM Questions]

The case digests feature includes which types of case communication? (Choose two.)

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Suggested Answer: B, C

by Walton at Apr 21, 2024, 02:43 PM

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Vilma
8 months ago
I was torn between 'Case Post Mortem' and 'Case Lifecycle Reports'.
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Pamella
8 months ago
Yeah, 'Case Post Mortem' didn't feel correct to me. 'Case Action Summaries' seemed a more reasonable choice.
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Launa
9 months ago
I chose the same options. 'Case Lifecycle Reports' didn't seem to fit.
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Chuck
9 months ago
For sure! I picked 'Case Action Summaries Most Voted' and 'Post Case Reviews Most Voted'. They sounded right.
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Pamella
10 months ago
It wasn't too bad. But, I had to think a bit.
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Xochitl
10 months ago
Hey folks, how do you feel about the question on case digests?
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Derick
10 months ago
True, but the options were to choose two
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Desirae
10 months ago
I think Case Post Mortem is also important
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Gertude
10 months ago
I agree with Case Lifecycle Reports being included
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Derick
10 months ago
A) Case Lifecycle Reports and C) Post Case Reviews Most Voted
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