ServiceNow Exam CIS-CSM Topic 1 Question 65 Discussion

Actual exam question for ServiceNow's CIS-CSM exam

Question #: 65
Topic #: 1

An entitlement defines the types of support a customer receives. Entitlements are based on a number of standard fields such as product and asset. When Proactive Customer Service Operations is implemented which additional fields could be used?

Choose 2 answers

AContact

BSold product

CInstall base Item

DConfiguration item

EBusiness Service

Show Suggested Answer

Suggested Answer: C

by Sabra at Mar 18, 2024, 03:06 AM

Limited Time Offer

25%

Off

Get Premium CIS-CSM Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!