ServiceNow Exam CAD Topic 5 Question 85 Discussion

Actual exam question for ServiceNow's CAD exam

Question #: 85
Topic #: 5

You are looking at a list of Active Incidents. You want to exclude Incidents with the state of Resolved. How might you do that?

AOn State column title, right-click select Filter Out > Resolved

BOn the list of records, locate and right-click on the Resolved value, select Exclude

CClick Funnel icon, click AND. Select Resolved. Is Not, State, click Run

DOn the list of records, locate and right-click on the Resolved value, select Filter Out

EOn Search, select State, type not Resolved, press enter

Show Suggested Answer

Suggested Answer: D

by Lai at Oct 20, 2024, 06:40 PM

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15 days ago

I disagree, I believe the correct answer is C) Click Funnel icon, click AND. Select Resolved. Is Not, State, click Run

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16 days ago

I think the answer is A) On State column title, right-click select Filter Out > Resolved

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22 days ago

Option C looks good to me. Using the filter with the 'Is Not' condition seems like the most straightforward way to exclude the Resolved incidents.

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9 days ago

I think option A could also work, by filtering out Resolved from the State column.

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12 days ago

I agree, option C is the best way to exclude Resolved incidents.

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