SDI Exam SD0-401 Topic 3 Question 7 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 7
Topic #: 3

What is the most important reason for using customer satisfaction surveys?

ACustomer satisfaction surveys are a useful source for marketing statistics.

BCustomer satisfaction surveys are required by the service level agreement.

CCustomer satisfaction surveys identify whether customer expectations are being met.

DCustomer satisfaction surveys provide management with data required to create a schedule for the Service Desk.

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Suggested Answer: C

by Louisa at May 09, 2022, 12:34 PM

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