SDI Exam SD0-401 Topic 2 Question 62 Discussion

Actual exam question for SDI's SD0-401 exam

Question #: 62
Topic #: 2

Which of the following is a common quality assurance practice in a Service Desk?

AAutomatic Incident numbering.

BCall monitoring.

CEmployee satisfaction surveys.

DTime management audits.

Show Suggested Answer

Suggested Answer: B

by Malcolm at Dec 11, 2022, 06:29 AM

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