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SDI Exam SD0-302 Topic 3 Question 97 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 97
Topic #: 3
[All SD0-302 Questions]

You have a new member of staff starting on the Service Desk and you are planning to spend some

time mentoring them. Which option best describes the first step you should take in this process?

Show Suggested Answer Hide Answer
Suggested Answer: C

Contribute your Thoughts:

Mee
30 days ago
This is a no-brainer - C is the only logical choice. You can't mentor someone effectively without first evaluating their abilities and commitment.
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Ahmed
1 months ago
D all the way! Training and development is key to setting up the new hire for success. Gotta invest in that from the start.
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Kendra
7 days ago
B) Define your mentoring plan for the staff member
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Adell
12 days ago
A) Review individual analyst KPIs
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Ardella
1 months ago
Hmm, I'm torn between B and C. Ultimately, you need both a solid mentoring plan and a good understanding of the employee's skills and mindset.
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Kati
15 days ago
You're right, we need both a mentoring plan and a good understanding of the employee's skills and mindset.
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Jenelle
17 days ago
Yes, but it's also important to assess the employee's abilities, competencies, and commitment level.
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Aliza
29 days ago
I think you should start by defining your mentoring plan for the staff member.
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Shayne
1 months ago
I think preparing a training and development plan (option D) should come after assessing the employee's abilities. So, C) Assess the employees abilities, competencies and commitment level is the best first step.
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Britt
2 months ago
I'd say B is the way to go. You need to have a clear plan in place before you start mentoring. Winging it is a recipe for disaster.
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Cortney
17 days ago
True, understanding their strengths and areas for development is key to creating an effective mentoring plan.
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Kimbery
20 days ago
I think assessing the employee's abilities and commitment level is crucial too.
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Geraldine
22 days ago
Definitely, it sets the foundation for a productive mentoring relationship.
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Pearly
30 days ago
I agree, having a clear plan is essential for successful mentoring.
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Izetta
2 months ago
I agree with Aliza. It's important to understand where the new staff member is at before creating a mentoring plan.
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Aliza
2 months ago
I think the first step should be C) Assess the employees abilities, competencies and commitment level.
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Asha
2 months ago
C definitely seems like the best approach. Gotta understand the new hire's strengths and weaknesses before you can create an effective mentoring plan.
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Lavera
23 days ago
It's all about setting them up for success from the start.
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Elroy
27 days ago
Once you know where they stand, you can tailor your mentoring plan to help them succeed.
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Georgiann
1 months ago
I agree, assessing their abilities and commitment level is crucial for effective mentoring.
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