SDI Exam SD0-302 Topic 3 Question 82 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 82
Topic #: 3

[All SD0-302 Questions]

Which of these options best describes the purpose of an SLA?

ATo ensure that supplier service targets are documented and agreed

BTo ensure that user service targets are documented and agreed

CTo ensure that revolver groups service targets are documented and agreed

DTo ensure that Service Desk KPIs are documented and agreed

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Suggested Answer: A

by Lashandra at Mar 11, 2024, 01:32 AM

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9 hours ago

I think the purpose of an SLA is to ensure that supplier service targets are documented and agreed.

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