SDI Exam SD0-302 Topic 3 Question 50 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 50
Topic #: 3

Which of these options is the most important reason for a Service Desk Manager to take regular call

measurements?

ATo measure the number of contributions to the SKMS

BTo measure how the team is performing overall

CTo measure users knowledge levels

DTo measure improvements in customers knowledge

Show Suggested Answer

Suggested Answer: B

by Kristel at May 09, 2022, 05:24 PM

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