SDI Exam SD0-302 Topic 2 Question 51 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 51
Topic #: 2

Which of these options isT a variable used to determine which support delivery methods are

most appropriate?

AThe complexity of the Incidents or Service Requests

BThe stipulations of the SLA

CThe effectiveness of Knowledge Management

DThe Service Desks KPIs

Show Suggested Answer

Suggested Answer: D

by Dorthy at May 03, 2022, 10:34 AM

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