SDI Exam SD0-302 Topic 2 Question 42 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 42
Topic #: 2

Which of these wouldT be a key objective of electronic support delivery tools in a Service Desk

environment?

AIt is cost effective

BIt leads to fewer escalated calls

CIt enables users to learn how to resolve certain Incidents

DIt enables second and third level support teams to be less involved with simple problems

Show Suggested Answer

Suggested Answer: D

by Herman at May 05, 2022, 03:01 PM

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