SDI Exam SD0-302 Topic 2 Question 32 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 32
Topic #: 2

Which of these options is a primary objective of self- service for Service Desks?

ATo enable users to become experts in IT support

BTo help users to log their own incidents

CTo enable users to resolve incidents for their colleagues

DTo help users to close their own incidents

Show Suggested Answer

Suggested Answer: B

by Amber at May 06, 2022, 12:32 AM

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