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SDI Exam SD0-302 Topic 1 Question 84 Discussion

Actual exam question for SDI's SD0-302 exam
Question #: 84
Topic #: 1
[All SD0-302 Questions]

Of the options listed, which is a common cause of stress often seen in the Service Desk environment?

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Suggested Answer: B

by Gracia at Apr 08, 2024, 10:41 AM

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Merilyn
9 months ago
Desk seating plans can also be a source of stress, especially if the environment is noisy or uncomfortable.
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Pamella
9 months ago
I personally find working closely with developers to be stressful as well.
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Deandrea
9 months ago
I agree, having staff leave and new ones come in can disrupt the team dynamic.
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An
10 months ago
I think staff turnover is a common cause of stress in the Service Desk environment.
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Blair
11 months ago
Haha, true that! I'd be more worried about the users than the seating arrangement. Some of those people can really drive you up the wall, you know?
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Keneth
11 months ago
You know, I'm starting to think this whole exam is just designed to stress us out. I mean, who cares about desk seating plans, option D? That's the least of my worries on the Service Desk.
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Willodean
11 months ago
Okay, let's not bash the developers too much here. I mean, they're the ones who create the tools and systems we rely on, right? I think the real stress comes from dealing with constantly changing staffing, like option B said.
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Dottie
11 months ago
Ha! You got that right. Developers are like cats - they do their own thing and don't respond well to instructions. I'd be stressed out too if I had to work with them day in and day out.
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Cletus
9 months ago
A) Routine scheduling of tasks
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Iluminada
9 months ago
I agree, turnover can definitely cause stress in a workplace.
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James
10 months ago
B) Staff have left and been replaced
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Lawrence
11 months ago
Hmm, I'm not so sure about that. I think working closely with developers, option C, can be a major source of stress. Those guys can be a real handful sometimes, am I right?
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Hubert
11 months ago
This is a pretty straightforward question, but I can see how it could trip some people up. I'd say the common cause of stress is option B - staff have left and been replaced. That can really disrupt the team dynamic and lead to a lot of chaos on the Service Desk.
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