SDI Exam SD0-302 Topic 1 Question 64 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 64
Topic #: 1

[All SD0-302 Questions]

You are inducting a new starter on the Service Desk theyve read some documentation and ask you

for a good brief description of Incident Management. Which of these options best describes one of the

required outcomes of Incident Management?

AIncident Management is a re-useable process for issue-fixing before Problem Management

BIncident Management gets users back to work quickly with minimum impact

CIncident Management ensures that all Problems are classified at root cause

DIncident Management ensures a formal approach to customer support

Show Suggested Answer

Suggested Answer: A

by An at Jan 08, 2023, 08:28 PM

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