SDI Exam SD0-302 Topic 1 Question 60 Discussion

Actual exam question for SDI's SD0-302 exam

Question #: 60
Topic #: 1

Which of the options best describes a principal benefit of Incident Monitoring?

AIt provides quality and service assurance for users and the Service Desk

BIt reviews the Incident with the analysts to help develop user education

CIt identifies opportunities for reduction in Incident volumes

DIt allows the Service Desk to deal with situations reactively

Show Suggested Answer

Suggested Answer: A

by Mozell at Oct 26, 2022, 04:51 AM

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